Unauthorized Sellers

Unauthorized Sellers/Dealers

Our commitment to providing superior portable cooking products and accessories is and has always been, the focus of our business.

Only officially authorized FireDisc® Cookers dealers are allowed to sell FireDisc® products. FireDisc® products come standard with a warranty and superior customer service, which will only be honored if the products are purchased through FireDisc® or one of our authorized retailers. If you obtain a FireDisc® product(s) from an unauthorized dealer, your warranty will not be honored, and we cannot offer you the assurances of quality and satisfaction afforded by purchases made through authorized dealers. If you are uncertain about purchasing from a specific dealer, before you purchase, please contact us directly at 281-206-2678.

Be cautious of sellers on Amazon.com, eBay, Jet.com, Walmart.com and etc (with the exception of the official FireDisc® stores). Amazon.com, eBay, Jet.com, Walmart.com and any other resellers who sell through these online marketplaces may not be authorized dealers of FireDisc® products. If purchasing our products directly through Amazon.com, eBay, Jet.com, Walmart.com or retailers within their networks, your warranty may not be honored.

Avoiding Unauthorized Dealers

Be Aware of Unauthorized Dealers!

Products sold by unauthorized dealers are not purchased from FireDisc®; instead they are typically acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to FireDisc® warranty coverage. Additionally, many of these unauthorized dealers change names and locations frequently so they cannot be reached to solve customer problems. Other sites simply go out of business. Furthermore, as many of our products vary in height, color, size and etc.  The data that is essential to ensuring that the correct product is sold, is continually updated by FireDisc® and is only supplied to our Authorized Resellers. Often, unauthorized retailers are selling product(s) with incorrect information.

We are using our best efforts to prohibit these companies from taking advantage of consumers, but these practices still exist. To ensure that you receive the quality products and service that you are entitled to when you purchase FireDisc® products, it is important that all your purchases of our products be made only through FireDisc® directly or an authorized dealer.

How do I determine if a dealer is authorized to sell FireDisc® products?

We continually maintain a list of authorized FireDisc® dealers. This can be found on our website under our Where to buy button on the top of our main page. If you have any questions please feel free to reach out to us at 281-206-2678.

What happens to my warranty if I purchase through an unauthorized dealer?

Any FireDisc® product that has been purchased from an unauthorized dealer will not be honored or serviced under the existing FireDisc® warranty policy.

The dangers of purchasing uncertified products

FireDisc® products sold by unauthorized dealers sometimes are purchased on a secondary "gray" market and can be damaged, defective, refurbished, stolen or even counterfeit. It's not uncommon for such dealers to deny responsibility for product/support issues. Beware that if we are unable to validate the original purchase date and ownership, your warranty will not be fulfilled.

Avoid repairs through unauthorized dealers

Unauthorized dealers may attempt to provide warranty service by repairing products themselves. Repairs made by an unauthorized dealer may not meet FireDisc® standards due to the use of inappropriate parts or untrained personnel.

Did you already purchase from an unauthorized dealer?

There's a chance the product you purchased is discontinued, altered or has been damaged and may pose a risk to you. If you have any uncertainties, please contact our customer service team at 281-206-2678.

The following online companies are not authorized to sell FireDisc® products (this list is not inclusive):

247 Grills 

4Wgunshop.com

agifta - Ebay Seller

alternatesolutions- Ebay Seller

aronkorn - Ebay Seller

BAM Distributing 

Bargain Brand Warehouse 

bargainbsmt15 - Ebay Seller 

BasicallyKnives - Ebay Seller 

bigdaddygun.com 

bigdaddygunbrookers 

BikeSomeWhere - Amazon Seller

boncui.com

bournetosurvive.com 

budgetxcomputers- Ebay Seller 

BuyVPC

CE Showroom 

cheaperthandirt.com 

cheaperthandirt.net 

Commercial Vaccum 

cupolstore.top

davesguns.info

DEBnBEC Sales LLC 

Discount Enterprise LLC 

DE Guns

DR GunS 2 

Emphera 

endzonefirearms.com 

Factory Hardware Store 

Farm & City Supply 

FATChaneThrift 

Foundry35 

foundry35.com

Foxgate Marketing LLC 

Fire Escape 

gnarlygorillastore - Ebay Seller 

grabcart.com

Hardware4U

Home and Hardware Supply 

houzz.com 

Hunner Inc 

Indecorate Group 

irunguns.com

Junipers - Amazon Seller

Justin Time Dealz - Ebay Seller 

K Hardware Stores - Ebay Seller 

kitchen.institue 

lawnsalegiant.com 

LG Outdoors

Life N Home 

lifeandhome.com 

Master Suppliers 

mervyns.co

mycampoutdoor.com 

myGoods

nexusmobile 

nouradrams - Ebay Seller 

openboxsports - Ebay Seller 

outdoorgearbay.com 

patiobloom.com 

PoorFish Outdoors 

PoorFishStore 

Pricebreak Outlet

ProMax Supply 

Quad2 Sales 

Rons Home and Hardware 

Rutkowski Hardware 

rvsupplyshop.com 

SIM Supply Inc 

Sirr0und 

strike-sports.com 

SunshineSalesFlorida 

Supply Cart 

Surplus USA 

Survive Anything 

teardropshop.com 

The FireEscape 

The Ozark Source 

The Roost

The Roost Sports

TheGunPros

themine.com 

theroostssports

Thomas Gracie Music 

ToolboxSupplyLLC 

Tony's Tree Plantation

trustedkiwi 

UnbeatableSale 

unbeatablesale.com 

United Outdoors 

v8dstore

VMI Supply 

vorio,com 

Wholesale Hunter 

WildernessStore 

worldquality

 

If you feel you have been put on this in error or are authorized retailer needing to be added to our dealer locator, please reach out to us at 281-206-2678. If you are a retailer and have questions regarding these policies, please refer to our MAP Policy accessible through out Dealer Portal.